Wagga Acupuncture Centre uses secure encrypted clinical platform Cliniko for bookings and for keeping compulsory confidential notes from each treatment session. Private sector health records must be kept for seven years after the last treatment was provided for an adult patient. Where the patient was aged less than 18 years, records must be kept until the patient turns 25 years old.

By providing personal information to me, Damian Somerville of Wagga Acupuncture Centre, you consent to my collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. I may change this Privacy Policy from time to time by publishing changes to it on the Wagga Acupuncture Centre website. I encourage you to check the Wagga Acupuncture Centre website periodically to ensure that you are aware of my current Privacy Policy.

Personal Information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit/debit card and/or bank account information.

In addition to this Privacy Policy, I comply with various privacy legislation, including:

• the Privacy Act 1988 (Cth) (“Privacy Act”) (including the Australian Privacy Principles under that Act);

• health records legislation, including the Health Records Act 2001 (Vic), Health Records and Information Privacy Act 2002 (NSW), Health Records (Privacy and Access) Act 1997 (ACT); and

• marketing legislation, including the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).

Making a Complaint

If you think I, Damian of Wagga Acupuncture Centre has breached the Privacy Act, or you wish to make a complaint about the way I have handled your personal information, you can contact me at info@waggaacupuncturecentre.com.au. Please include your name, email address and/or telephone number and clearly describe your complaint. I will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that I have failed to resolve the complaint satisfactorily, I will provide you with information about the further steps you can take.

Last updated: February 2025
Wagga Acupuncture Centre